For cosmetic clinic owners comparing platforms

Compare your aesthetics platform with Fresh, side by side.

You run an independent business. You're free to choose who supports it. Whether your contract is coming up for renewal or you're just weighing your options, here is the honest comparison.

No subscription and no joining fee Only pay per consult Founded by ER doctors
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Why clinics switch

  • Connect to a prescribing doctor in under 60 seconds. No awkward in-chair waits for your patients

  • 24/7 complication support, free of charge

  • Supplier reps come to you, and your supplier relationships stay yours

  • No lock-in. Stay because it works, not because you're stuck

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Fresh partners with leading aesthetics suppliers

Is your contract up?

Right now, it costs you nothing to switch

If your contract renewal is coming up, now is the time to compare what you're paying for against what your clinic needs, before you're paying for another 12 months.

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Side by side

What Fresh includes, compared to other providers

Based on what clinic owners tell us they love:

What you're comparing
Other providers
Fresh Clinics
Reaching a prescribing doctor
Other providersLong waits for telehealth consults
Fresh ClinicsConnect in under 60 seconds
When a complication happens
Other providersLimited clinical backup, or referred elsewhere
Fresh Clinics24/7 complication support with dedicated vascular occlusion protocols, free of charge
Supplier relationships
Other providersCentralised through the platform
Fresh Clinics70+ supplier brands. Reps come to you, and the relationships stay yours
Compliance records
Other providersManual processes and generic documents
Fresh ClinicsDigital drugbook and records designed for Ahpra compliance
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No subscription. No joining fee.

When regulation changes
Other providersYou find out when the news breaks
Fresh ClinicsMember briefings, state-specific guidance, and advocacy in industry consultation
Contract
Other providers12-month lock-in is common
Fresh ClinicsNone. Cancel anytime
Cost structure
Other providersFrom $4,500 a year, plus extras
Fresh ClinicsNo subscription. No joining fee. Only pay per consult
Training and community
Other providersSourced and paid for separately
Fresh Clinics400+ events a year, ACN Gold partner, and a national community of clinic owners

Comparison reflects common arrangements across the AU aesthetics platform space. Your current agreement may differ: check it, then compare for yourself on a call.

Making the switch

What moving to Fresh involves

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01

Talk to our team before your renewal date

We'll walk through what Fresh covers next to your current provider. If staying put makes more sense for your clinic right now, we'll say so.

02

Your records come with you

Our team will support you to move your patient records over to Fresh. And your supplier relationships stay yours, because Fresh never gatekeeps them.

03

No joining fee, no lock-in

There is no fee to join and no contract term. From day one, Fresh has to keep earning your clinic's business every month.

We won't tell you switching platforms is effortless. We'll tell you exactly what's involved for your clinic, before you decide anything.

The Fresh app

What the Fresh app does that most platform apps don't.

Nurses who switch often assume every app is the same. These are the first three differences they mention.

Fresh Clinics nurses reviewing a patient record in the Fresh app
One app for records, drugbook and consults
01

The drugbook runs itself

Add stock once and levels update automatically. Doses deduct when each appointment completes, tracked to the mL. Audit-ready whenever you need it.

02

Consent and aftercare, done in one workflow

Digital signatures, consent forms and aftercare documentation, completed with your patients on every record. Nothing on paper, nothing in a second system.

03
< 60 sec

A doctor in under 60 seconds

Connect to a prescribing doctor for a telehealth consultation in under 60 seconds. If a complication happens, 24/7 support is there at the click of a button.

Join the largest independent aesthetics network in the country.

98%

of members feel more confident in compliance with Fresh

8+ years

supporting healthcare professionals

400+

community events a year

No lock-in

no joining fee, cancel anytime

Fresh Clinics State of Medical Aesthetics Report, 2025.

Designed for Ahpra and TGA compliance ACN Gold partner Training counts toward CPD Founded by ER doctors

What members say

"You never know when you're gonna get audited. We actually got spot audited by The Department of Health, and it just made it so much easier being with Fresh, because I just knew where to turn to. I had everything on hand with our compliance ready to show them. I don't know how I would have done that without the support of Fresh.
Rachel Mackin Brown
Santé Skin
"I found the John’s to be not only kind and supportive, but so knowledgeable, easy to deal with, and genuinely interesting in advocating for nurses and providing us a platform that ticks every single box as prescribers."
Jaci Issacs
Art of Aesthetics
“Everything you need is all in one place. Drs are always available for prescribing and professional support. This gives peace of mind for patients and myself. I have and will continue to encourage my colleagues to join the Fresh Community!”
Susan Harb
Essential Laser & Cosmetics
“Owning a business had always been a dream of mine. Fresh Clinics made that dream become a reality in the easiest way possible and guided me through the whole process of starting my own business, but it doesn’t stop there. I feel so grateful to be a part of the team at Fresh, they offer endless amounts of training and support, and I know I can count on the amazing team at Fresh Clinics with any concerns I may have.“
Tayla Brannan
TB Cosmetics
common questions

The questions clinic owners ask before switching

Is it worth talking to Fresh if I'm mid-contract?

Yes, and it's the best time. The end of a contract term is the one moment switching costs you nothing extra. Knowing what you'd move to before that date puts the decision in your hands. Book the call, bring the date, and we'll map it out with you.

What does it cost to join Fresh Clinics?

There is no subscription and no joining fee. You only pay per consult, and supplier partnerships mean Fresh members get genuine value on medications, with the relationships, support and training to back it up.

Do I keep my supplier relationships if I switch?

No. This is one of the biggest differences between Fresh and platforms that centralise supplier access. With Fresh, reps come to your clinic, suppliers deliver training directly to your team, and the relationships you've built stay yours.

What happens to my patient records when I switch?

Our team will support you to move your patient records over to Fresh, and walk you through it as part of getting set up.

How is Fresh different from a consult-only service?

A consult-only service connects you to a doctor for a telehealth consultation, and that's where it ends. Fresh is built specifically for cosmetic clinics. One membership covers the consultation, 24/7 complication support, compliance systems designed for Ahpra requirements, training, and a national community of nurse clinic owners.

Does Fresh Clinics have a lock-in contract?

No. No contract term, no cancellation fee, cancel anytime. We think that's how it should be: a platform confident enough to be chosen again every month, not locked in once a year.

Talk to our team

We'll text you to find a time that suits. Bring your renewal date and we'll put Fresh next to what you have today.

Stay because it works. Not because you're stuck.

Talk to our team to find out whether Fresh is right for your clinic.

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