Partnered with leading aesthetics supplied

HOW IT WORK

Support in seconds, in a few taps

Clinical Assistance sits in the app you already use in clinic, so there's nothing to find and no number to look up while a patient is waiting. No separate hotline, no hold music, no explaining who you are. You reach a doctor experienced in cosmetic medicine, with your treatment and dose records already in front of them.

More than emergencies

Managing complications well is what sets the best clinicians apart.

The best clinicians are not just great with a needle. They are good at managing the unexpected, and at the conversations that come with it. Members get real-time support for:

Navigating tough conversations

Turn misaligned patient expectations into trust and understanding with expert guidance.

Calming anxious patients

Confidently manage common reactions like bruising and swelling, reassuring your patient (and yourself) every step of the way.

Resolving high-risk
complications

Immediate, step-by-step medical guidance when you are facing a vascular occlusion or another serious adverse event.

Support starts before the needle, too. Fresh helps you screen patients to spot contraindications, allergies or underlying medical conditions before they become a complication risk, and keeps your whole team on the same page with shared protocols for managing an adverse event.

Join the largest independent aesthetics network in the country.

98%

of members feel more confident in compliance with Fresh

8+ years

supporting healthcare professionals

400+

community events a year

No lock-in

no joining fee, cancel anytime

Designed with Ahpra TGA ACN Gold Affiliation CPD Certified Founded by ER doctors

What members say

“Everything you need is all in one place. Drs are always available for prescribing and professional support. This gives peace of mind for patients and myself. I have and will continue to encourage my colleagues to join the Fresh Community!”
Susan Harb
Essential Laser & Cosmetics
“Owning a business had always been a dream of mine. Fresh Clinics made that dream become a reality in the easiest way possible and guided me through the whole process of starting my own business, but it doesn’t stop there. I feel so grateful to be a part of the team at Fresh, they offer endless amounts of training and support, and I know I can count on the amazing team at Fresh Clinics with any concerns I may have.“
Tayla Brannan
TB Cosmetics
"I found the John’s to be not only kind and supportive, but so knowledgeable, easy to deal with, and genuinely interesting in advocating for nurses and providing us a platform that ticks every single box as prescribers."
Jaci Issacs
Art of Aesthetics
"You never know when you're gonna get audited. We actually got spot audited by The Department of Health, and it just made it so much easier being with Fresh, because I just knew where to turn to. I had everything on hand with our compliance ready to show them. I don't know how I would have done that without the support of Fresh.
Rachel Mackin Brown
Santé Skin

You should not be the only medical judgement in the room.

See how complication support works on a 15-minute call.

Talk to our team
Talk to our team