Frequently Asked Questions

How much does it cost to join?

Good news: there are no joining fees! Fresh Clinics is a one-stop-shop solution for injectable businesses – and it's FREE to join. It’s zero cost, maximum gain. When you sign up, you get free access to patient management softwareproductsscripts, an exclusive member portaltrainingevents and more.

How do I join?

Call us now to talk it over. If you are thinking about joining but have a few questions, give us a call for a confidential chat. You can reach our friendly team on 1300 375 646 or fill in the form, and we’ll be in touch.

How do I download the app?

Check your inbox for your invite. After you’ve registered and completed compliance checks, we’ll send your app details via email. You’ll receive your unique login details and detailed instructions for downloading the Fresh Clinics iOS app from the App store.

What kind of support does Fresh Clinics offer?

So much more than software. Fresh Clinics is here for the whole experience - offering advice, guidance and support at every step. Get help with everything from product supply, compliance management and scripting doctors. Designed with you in mind, Fresh has a dedicated account management and training team. Our outstanding community of nurses work together to support each other on both our public and exclusive internal platforms. So, we’re here to help as much or as little as you like!

What experience do I need to join/before joining?

Whatever your experience, we’re here to help you thrive. Registered nurses, doctors and dentists of all levels of experience are welcome to join our community. Once you’ve registered, our onboarding team will complete certification and skills checks – ensuring you get assessment and training options that suit your situation.

Can I be part of the community groups?

Yes, once you’re set up – it’s time to get social. Your invite to our private Facebook and WhatsApp groups will arrive shortly after you've registered.  Regularly sharing industry insights, tips, trends and event updates, our exclusive connect groups are the perfect place to make new friends and expand your network.

What does the Fresh Clinics Training Academy offer?

Get top-end training from $1,150. Every month, our trusted suppliers offer specialised training to our Fresh Clinics community – for FREE. These training sessions provide an opportunity to learn new skills, meet new people, study new products and stay relevant in our ever-changing industry.For more specialised sessions, you can access paid Bootcamps and upskilling training through The Fresh Clinics Training Store. To find out more about our tailor-made training, visit our Fresh Clinics store or talk to our team on 1300 375 646.

Where are Fresh Clinics events/training courses held?

Wherever you are, we’ll be there too. Fresh Clinics sessions can be found across Australia and online. No state left behind!

What qualifications can I get through Fresh Clinics? Will they be recognised?

Get fully certified and ready to go. With Fresh Clinics, you can become a fully fledged cosmetic injector. From fundamentals to advanced and intermediate injecting techniques.

How do I purchase stock/consumables through Fresh Clinics?

Secure your stock through our Fresh Store. After you've passed your compliance checks and set up your registration, you can nominate supplier accounts with your Account Manager. Then, you'll receive your unique login to the Fresh Store - where you can find all the products, stock and consumables you need. 

How do I get a script?

Get scripts sorted with your Fresh Clinics app. Once set up in our system, you can find simple scripting in your Fresh Clinics app. Our doctors are available 24 hours a day and usually take between 20 seconds and 1 minute to respond to your requests.

How do I become a cosmetic nurse?

Give us a call. Phone us on 1300 375 646 or reach out to to discuss your options moving forward. If you’re starting from the very beginning, try our bootcamps! They’re perfect for nurses with no injecting experience.
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Embrace the vibrant community of Fresh Clinics — where learning meets laughter and connection.