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Unearthing the Secrets of Collagen Supplements
“Collagen - it’s the glue that holds everything together.” - Rachael Finch, Founder of Kissed Earth.
This simple metaphor, spoken during a webinar hosted for Fresh Members, encapsulates collagen's role in our bodies.
As the most abundant protein, collagen is found in every part of our anatomy, from our skin, hair, and nails to bones, joints, ligaments, and even our digestive tract.
Rachael Finch and her husband Michael didn’t set out to create a wellness or collagen brand. Far from it - years ago, they were partners on the dance floor of “Dancing With the Stars.” Little did they know that their chemistry would lead to love and marriage and a business venture that would change their lives.
"We went on this quest,” Rachael shared, “and we had worked in the wellness and health industry for 10-12 years. We were very fortunate to have really good relationships with some of the best health experts across the country.” This ultimately led to the creation of Kissed Earth in 2019. The range has rapidly expanded from collagen supplements to protein powders to meet various health needs.
The Collagen Craze: Bovine vs. Marine
The natural production of collagen slows down as we age, making supplementation a beneficial option. However, not all collagen is created equal. A key distinction exists between bovine (cow) and marine (fish) collagen:
- Bovine Collagen: Contains types 1 and 3 collagen, which support the skin, hair, nails, bones, joints, ligaments, and more. It's the preferred choice for comprehensive benefits
- Marine Collagen: Contains only type 1 collagen, which is primarily beneficial for skin, hair, and nails. It's an excellent option for those who prefer non-cow-derived products due to ethical, religious, or personal reasons
Hydrolysed vs. Non-Hydrolysed Collagen
Another aspect of collagen supplementation is understanding the difference between hydrolysed and non-hydrolysed collagen. Hydrolysed collagen peptides are the purest form, broken down into small amino acids that the body can easily absorb. The processing and sourcing of collagen significantly affect its quality, potency, and effectiveness.
Rachael emphasised the importance of ethically sourcing their products. For instance, their flagship product, bovine collagen, is derived from the German company Gelita, known for its pure, premium-grade peptides.
Real Case Studies
From clearing adult acne and reducing the appearance of scars to substantial hair regrowth in a young girl suffering from alopecia, the case studies shared were impactful. As Rachael put it, "It's not just about the clear skin, it's about the confidence that this evokes and the self-belief and that self-worth that just comes with clear skin and better results overall."
- Elle: Over 12 weeks, Elle saw remarkable improvements in her adult acne and acne-scarring, regaining her confidence
- Chloe: In just four weeks, Chloe's red facial dots significantly diminished, enhancing her self-esteem
- Summer: A 10-year-old with Alopecia experienced hair regrowth within 11 weeks, thanks to Brilliance collagen, transforming her school life and personal confidence
- Nikki: Planned for a surgical eye lift, Nikki instead saw dramatic improvements in her skin tone and texture from using Kissed Earth products
Making Informed Choices
Rachael’s advice for consumers is simple: do your research. “It's really important to do your research on where you're purchasing your collagen from. It doesn't have to be from us, but just making sure that when you are having a look you're really paying attention to the finer details."
If you’re considering introducing collagen into your clinic, here are some takeaways:
- Choose High-Quality Collagen: Look for hydrolysed collagen peptides from reputable sources
- Understand Your Needs: Determine whether bovine or marine collagen is more suitable for your patient's specific health goals
- Trial the Products: Experiment with different types and forms of collagen to see what works best
- Consistency is Key: Regular use is essential for seeing the best results
As they continue to expand their product range and reach, the impact of Kissed Earth’s approach to wellness is set to grow even further. They maintain their presence in department stores and independent boutiques while consciously avoiding discount pharmacies to preserve the premium value of their products.
Interested in introducing collagen supplements to your practice?
Reach out to our team today, call us, or schedule a time to chat below.

Skin Education Insights with Iola
At Fresh Clinics, skin is always in!
In our recent education session led by Iola, Director, and Founder of REVEAL, with over 30 years in the industry, our Members experienced a deep-dive into the science of skin.
The webinar empowered our Nurses to understand skin types, common skin conditions, key ingredients, and the essential role of skin care in aesthetic medicine.
The Canvas: Skin Types and Conditions
Our skin, the body's largest organ, plays many roles from offering protection and regulating temperature to providing sensory perception. Skin care in cosmetic medicine begins with acknowledging these roles and considering the skin as the canvas for any aesthetic procedure.
According to Iola, differentiating between skin types and conditions is vital. While skin types remain fairly constant throughout our lives, conditions can vary based on various circumstances, like environmental stress and diet.
Aging, hyperpigmentation, wrinkles, and acne are common conditions treated in cosmetic clinics, bringing our focus toward achieving balanced, healthy skin, characterised by a balanced microbiome and efficient cell turnover.

During the session, Iola reiterated: "The skin is the canvas. It is the most important thing we need to address in addressing the client's overall aesthetic."
Key Ingredients: The Power-Players
Ingredients are the heroes that drive skin care products' efficacy. Revealing the power players in skin care, Iola reminded us that "Vitamin A is the gold standard when it comes to treating photo-aging, improving wrinkles, and also helping to loosen any congestion in the skin." Notably, Vitamin A works best when used at night and exhibits improved effectiveness when coupled with retinol.
Emphasising the importance of a well-rounded skin care routine, Iola also highlighted the equally important roles of vitamins B and C. While vitamin C primarily acts as an antioxidant protecting the skin from free radical damage, vitamin B, particularly niacinamide, plays multiple roles in skin care.
The Role of Skin care in Aesthetic Medicine
A lesson to be remembered from the webinar is that skin care is not just about cosmetics; it's about holistic skin health. As Iola outlined, using skin care along with other treatments can substantially improve outcomes, especially concerning pigment inhibitors, and aging.
Consistency, patient preferences, initial responses, and even considering dopamine receptors' impact are important factors when recommending skin care.
"We are looking at a reduction in wrinkles and pigment in the skin," stated Iola, underscoring the most desired outcomes in aesthetic medicine.
Understanding skin and its complexities is an ongoing learning process. As cosmetic professionals, staying updated gives us the chance to empower our patients with incredible consultations and treatments.
Together, we will continue to explore trends, technologies, and knowledge in the ever-evolving world of skin care.
Thinking of joining Fresh?
Reach out to our team today, call us, or schedule a time to chat below.

Getting Your Med Spa Christmas-Ready in 4 Simple Steps
The festive season is almost here, and it’s one of the busiest - and most exciting - times of the year for aesthetics. Patients rush to get their treatments done before holidays, family gatherings, and end-of-year celebrations.
To ensure your clinic thrives during this bustling period, we’ve got some tips on getting ‘Christmas-ready.’
Step 1: Develop Your Festive Plan
What does a successful holiday season look like for your business? Maybe it’s full appointment books, gift voucher sales, or a busy yet stress-free team. Take some time to map out a strategy for your clinic that keeps your goals on track.
Think back to what worked well last year - and what didn’t. Repeat the winning strategies and learn from anything that missed the mark - small tweaks to previous initiatives could turn them into successes this year.
Your plan should also include steps to achieve your goals. Want to sell more gift sets? Book more appointments? Consider offering Christmas discounts or extending your opening hours for a short period to accommodate patients. They will appreciate that you’re going the extra mile to accommodate them.
Step 2: Stock Up and Stay Ahead
Imagine the holiday rush in full swing, and you’re running low on your most popular products or consumables. Avoid this by reviewing your stock levels now and placing orders early, focusing on high-demand items.
Not only will this prevent disruptions, but having extra stock ensures you can accommodate last-minute bookings.
Step 3: Encourage Advance Bookings
The key to managing the holiday rush? Encourage patients to book their appointments early. Start promoting pre-holiday bookings now to avoid disappointment. This will help you manage your calendar, ensuring your patients secure their preferred times without the stress of last-minute bookings.
It’s also the perfect time to rebook your customers for their next 2-3 appointments. Remind them of the importance of maintaining their results post-holiday season, and help fill your books through the quieter months of the year.
Step 4: Deck the Halls (and Your Clinic)
Don’t be afraid to get into the holiday spirit! Think decorations and scented candles or holiday music. These cozy touches can make your space feel more inviting and encourage patients to share their experiences on social media.
Consider combining popular treatments or offering pre-packaged skincare sets that make the perfect last-minute gifts and introduce new patients to your business. Better yet? Theme each one with a touch of Christmas.
You could also reward your regulars with tokens of appreciation, like a small discount or complimentary samples, to get them through your shutdown period.
Finish the Year on a High
By getting organised early and focusing on patient and staff satisfaction, you’ll set the stage for a successful festive period - and a great start to the new year.
So pull out the decorations and prepare to make this holiday season your most successful yet!

Why Medical Directors are Essential
As the med spa industry continues to grow, maintaining compliance and ensuring safe, high-quality care has never been more important. A crucial part of this framework is a medical director.
But what exactly does a medical director do? Why are they indispensable for med spas? And how do you find a good one?
What is a Medical Director?
A medical director is a licensed physician who oversees and ensures the clinical aspects of a med spa operate within regulatory standards.
Their responsibilities often include:
- Reviewing and approving treatment protocols
- Supervising or delegating clinical staff
- Ensuring compliance with state and federal regulations
- Addressing adverse events and complications when they arise
Why are Medical Directors required for med spas?
Though your med spa creates a refreshing, pampering experience for clients, the cosmetic procedures you deliver require medical oversight.
Your medical director provides the necessary clinical supervision, training, and protocols to ensure patient safety and compliance.
Regulations and Compliance
Each state has specific regulations that govern med spas. In many states, these laws dictate that certain aesthetic treatments must be performed by or under the supervision of a licensed medical professional.
Failure to comply with these requirements can lead to serious legal consequences, including fines, suspension of operations, or even criminal charges. For med spa owners, having a medical director is not just a compliance checkbox – it’s the backbone of a safe and ethical practice.
Patient Safety and Trust
Patients trust you to deliver quality care that enhances their appearance and confidence. Proper medical oversight adds a layer of accountability, helping to establish and maintain this trust.
Your medical director’s role includes creating and monitoring treatment protocols to enhance outcomes and minimize risks.
Eventually though, one of your patients may experience a complication as a result of their cosmetic treatment. It could be a burn, scar, discoloration, product problem, bruising, or something else…
When that happens, you need prompt access to a skilled, calm, and responsive medical director to support your patient.
Standardization and Training
You want your patients to experience outstanding service from your med spa. Your medical director plays a key role in this by setting treatment guidelines and training staff to ensure everyone is equipped with the skills and knowledge to provide high-quality care. This standardization improves consistency and helps create a strong, reputable brand.
What goes wrong with Medical Directors?
If a medical director provides such essential service, why do so many med spa owners struggle with theirs? Common difficulties include:
- Not being able to find a capable medical director in the first place – someone who understands the unique demands of this sector
- Needing intensive support from a medical director in the set-up stage but then struggling to find enough ongoing work to justify their salary
- A medical director ‘interfering’ in other aspects of their business or just not being a good ‘fit’ for the business
The Fresh Clinics Approach
At Fresh Clinics, we understand how challenging it can be to navigate medical director requirements, especially for busy med spa owners. That’s why we’ve created a streamlined solution to connect med spas with experienced medical directors.
Here’s how we can help:
- Save Time: We handle the complex process of finding, vetting, and matching you with the ideal medical director for your spa
- Save Money: Our cost-effective approach reduces the financial burden of hiring a full-time medical director by connecting you with experienced professionals who are there when you need them – all for only a small monthly subscription
- Save Stress: Our team provides continuous support to ensure that your med spa remains compliant as regulations evolve
Partner With Fresh Clinics
Navigating med spa compliance and ensuring safe, effective care can sometimes feel overwhelming – but it doesn’t have to. With the right medical director, you can elevate your med spa while meeting all necessary regulations. Fresh Clinics makes finding and working with a medical director easier than ever.
Book a call with our Customer Success Team today to learn more about how we can connect you with a trusted medical director and set your med spa up for success.

Top Aesthetic Trends to Watch in 2025
As we enter 2025, the aesthetics industry embraces several transformative trends that blend innovation, natural beauty, and holistic well-being.
Drawing insights from industry experts and recent discussions by Fresh Clinics co-founders, Dr John Holbrook and Dr John Delaney, here are the top aesthetic trends to watch this year.
1. Non-Surgical Lower Face and Jawline Enhancements
Interest in non-surgical treatments targeting the lower face, neck, and jawline is rising. These advancements offer minimally invasive procedures with natural-looking results and shorter downtime, appealing to those seeking subtle changes.
2. Regenerative Medicine
There's a growing interest in treatments that work harmoniously with the body's natural processes. Regenerative aesthetics, including therapies that stimulate collagen production and tissue regeneration, are gaining popularity. This trend aligns with the broader movement towards longevity and focuses on enhancing the body's regenerative capabilities.
3. Personalised, Science-Backed Skincare
Consumers are increasingly seeking skincare solutions backed by scientific research. Personalised skincare regimens tailored to individual needs are becoming mainstream, reflecting a shift towards evidence-based products that deliver real results.
4. Less is More
The trend of overfilled and exaggerated features is declining. A more natural aesthetic is now favoured, with treatments enhancing individual beauty rather than altering it drastically. This 'less is more' philosophy emphasises subtlety and authenticity in aesthetic procedures.
5. Treatment Stacking
Combining multiple non-surgical treatments, known as 'treatment stacking,' is set to take over 2025. This approach allows practitioners to address various aesthetic concerns simultaneously, providing comprehensive and customised results for patients.
Diversification and Data: Tips from ‘The Johns’

A recent session hosted for Fresh Members with ‘The Johns,’ was an eye-opening opportunity to learn about the importance of diversification, and leveraging data to enhance business performance.
'"Recognising that the days when you can just rely on toxin and filler to fill your book, they’re not over, but it is becoming apparent that the stronger and more resilient businesses are going to be the ones that have a suite of offerings." - Dr John Holbrook.
Patients are already spending significant amounts on their broader beauty and wellness regimes. Why shouldn't they spend a portion of that with you?
As Dr Holbrook put it, "They're buying skincare from retailers, but maybe they could be buying it from you."
Adding services like retail skincare, energy-based devices, and wellness programs not only boosts revenue but also strengthens patient loyalty. Patients are looking for a one-stop shop, and your clinic could be that space.
Dr John Delaney highlighted the power of using data to make informed business decisions in 2025: “As healthcare practitioners, we’re trained to use data to guide clinical decisions. It’s time to apply the same principle to our businesses.”
Consider following these data trends for your business in 2025:
- Client Purchase Behaviour: Understanding who is buying what and in what combination
- Revenue Analysis: Identifying which services drive the most income and where there are opportunities for upsell
- Operational Efficiency: Using data to streamline operations and improve client retention rates
As the session progressed, the conversation turned to preparing for the year ahead. Dr Delaney shared, “We’re constantly innovating to make your lives easier, from new training initiatives to advanced software systems.” One exciting development is the upcoming revamp of Fresh Clinics’ training infrastructure, designed to provide Members with even more educational tools and resources.
Ongoing Learning for Experienced Injectors
Dr Holbrook closed the session with a powerful reminder: “Your success is our success. We’re here to move mountains for you.”
With Fresh Clinics by your side, you can confidently navigate the aesthetic industry and set your clinic up for sustained growth and success in 2025.
Reach out to our team today, call us, or schedule a time to chat below.

So, You Want to Start a Med Spa?
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The information in this article is for educational purposes only and does not constitute legal advice. Regulations for aesthetic treatments and medical spas vary by state and may change.
Opening a med spa, or medical spa, can be enriching, given the industry's rapid growth and the increasing demand for minimally invasive cosmetic procedures. The aesthetics industry is projected to soar from its $35 billion worth in 2023 to $100 billion+ by 2035.
But while the potential is huge, setting up a med spa requires careful planning, industry knowledge, and compliance with medical regulations.
If you're considering starting a med spa, we’ve got some tips to help you navigate the process and set yourself up for success.
What Is a Med Spa?
A med spa blends the luxury and relaxation of a traditional day spa with advanced medical treatments. Services can range from non-surgical anti-aging procedures like Botox and dermal fillers to laser treatments, hair removal, and skin rejuvenation.
Unlike traditional spas, med spas often require a licensed physician as the owner or medical director, depending on state regulations. This ensures that all medical treatments meet strict safety and compliance standards.
Understanding the Med Spa Market
Before you dive into the logistics, it's important to have a clear vision of what you want your med spa to be. Consider your goals, target market, and the services you want to offer. Are you focusing on beauty, injectables, or device-based treatments? Defining your niche will help you create a strong brand identity and attract the right clientele.
Once your vision is clear, put together a comprehensive business plan. This should include market research, a competitor analysis, and financial projections. A well-thought-out business plan will help guide your decisions and secure financing if needed.
State Regulations
Each state has its own set of rules regarding who can own and operate a med spa, what procedures can be performed, and what type of licensing is required. In many states, med spas must be physician-owned or have a medical director who oversees operations. Partnering with experts such as Fresh Clinics can make this process seamless. We can help you navigate these requirements and ensure compliance every step of the way.
Medical Directorship and GFE’s
A Good Faith Exam (GFE) is a comprehensive consultation carried out by an authorized medical professional before any treatments are performed, and they play an important role in your med spa's safety.
Qualified medical professionals including physicians, physician assistants (PA), and advanced practice nurses (APN) are trusted with the responsibility of conducting these exams. At Fresh Clinics, your GFEs are made simple and efficient, with medical oversight from the top aesthetic professionals in the USA.
Invest in Technology and Equipment
Technology and devices are important to a successful med spa. Invest in high-quality equipment that is safe, effective, and reliable.
In addition to treatment equipment, consider the software you’ll use to manage your business. From medical directorship to electronic medical records (EMR), having the right technology in place will streamline operations and help you stay organized.
Legal Requirements and Insurance
The Health Insurance Portability and Accountability Act, better known as HIPAA, protects patient information from being disclosed without the patient's consent, and managing this data securely is non-negotiable. Use HIPAA-compliant software to protect sensitive information and keep your practice compliant.
The medical spa industry has specific insurance needs to cover the range of advanced aesthetic treatments and potential legal issues. Insurance is the best way to protect yourself and your team.
Invest in insurance tailored to the med spa industry, like:
- Professional Liability Insurance: Covers issues related to medical treatments
- Workers’ Compensation Insurance: Protects employees injured on the job
- General Liability Insurance: Covers risks and fall incidents
In many states, med spas face strict rules about the corporate practice of medicine (CPOM). These regulations often prevent non-physicians from owning or profiting directly from medical services. That’s where MSOs step in.
An MSO is a separate business entity that manages all non-medical aspects of your med spa. This allows the clinical side to be handled by a licensed medical professional while you, the entrepreneur, oversee business operations.
Start Your Med Spa with Confidence with Fresh Clinics
Remember, you don't have to navigate this journey alone. Fresh Clinics is here to support you from launching to scaling your business.

Simple Strategies for Retail Success
Imagine stepping into a med spa not just for a treatment, but also to walk away with a product that can sustain and amplify your results.
Iola Ciavarra, Director of REVEAL and industry veteran with over 30 years of experience shared some easy yet effective strategies for retail success with Fresh Members.
Why Retail Matters
"Retail products are there to improve client outcomes," Iola explained. She has seen firsthand how retail can boost a clinic's financial health and significantly influence patient satisfaction and loyalty.
Here’s why retail should be an integral part of any med spa:
- Client Outcomes - One of the primary motivations for integrating retail into your business is the potential to improve patient results. By offering products that complement treatments, you ensure they continue to see benefits long after they leave your clinic
- Generating Passive Income - Retail is a perfect addition for businesses looking to augment their revenue streams, and income generated from retail sales can also ease financial pressures
- Boosting Word-of-Mouth Recommendations - Products that your patients love and use daily become talking points. Iola noted, “Some of your clients are mini influencers, and they're there, talking about a product that they've got from you to their friends.”
Keys to Successful Retail
- Education - Education is not just for patients, but for staff as well. Iola advised, "If we're educated when we speak to our clients about products, it just rolls off the tongue." She suggested leveraging the educational resources provided by Fresh Clinics, such as webinars, and tutorials. Staff should also be well-versed in explaining how products can benefit their clients, with a focus on the "what’s in it for me" aspect
- Preparation - Preparation is equally important. This could mean having a well-organised display, ensuring that all staff are comfortable talking about products, and even having themed promotions every month

Practical Tips for Integration
- Features and Benefits: Make sure to explain what each product does (features) and why the client would benefit from it (benefits)
- Touch, Feel, Pause: Let clients physically handle the product while you explain it. This tactile interaction allows clients to ask questions and engage more deeply
- Never Assume: Don't assume a client's financial situation or interest level. Clients may express interest discreetly, and recognising these cues can lead to successful transactions
- The Natural Close: Develop a natural script for closing the sale without seeming pushy. Something as simple as "Would you like to take it with you today?" can be effective
- Personal Analogies: Share personal success stories with the products. Clients appreciate hearing about real-life results and experiences
The Financial Benefits
Iola laid out a simple profitability scenario to highlight the financial perks of retail, using a case study of a popular lash serum.
If a med spa sells just three serums a day, four days a week, it could generate an annual revenue of $52,000. The potential profit after cost is a compelling $25,000. "That's the power of a little lash serum," Iola emphasised.
If you're aiming to provide comprehensive solutions to your clients while boosting your clinic's financial health, it's time to rethink the role of retail in your practice.

Elevate Your Clinic with High Impact Marketing
As a Clinic Owner, driving growth and revenue is crucial, yet challenging, particularly in an increasingly competitive and regulated market.
Recently, Fresh Members attended a session focused on high-impact marketing for the aesthetics industry, featuring insights from Kendall, founder of Aesthetics Marketing Group.

Kendall kicked off the session by speaking about the importance of thinking outside the box. "Think outside the aesthetics market to really draw inspiration and ideas from similar industries." Kendall encouraged tapping into the creative realms of fashion and wellness to inspire innovative marketing ideas. This approach helps clinics break the monotony and stand out.
Understanding Your Unique Selling Point (USP)
An essential step often overlooked by clinic owners is conducting a thorough audit of their business concerning marketing. "You have to remember you are in your business day in, day out and often we need to take a little step back and view it from a different lens," Kendall noted. This involves evaluating your brand, identifying your unique selling point (USP), and understanding your target audience.
Case Study: The Skin Bar
One example Kendall shared was about The Skin Bar, a clinic that exclusively focuses on skin needling. "They've positioned themselves as Australia's skin needling experts and their messaging is consistently around skin needling, skin health, skin quality," Kendall explained. By honing in on their USP and maintaining brand consistency, they've expanded to nine clinics along Australia's east coast in just a few years.
Understanding the Customer Journey
Mapping out your customer journey from start to finish can greatly enhance their overall experience. Kendall shared, "Your foundation is the key to your success. You don't want to put time, effort, and money into your marketing bringing all these leads to your clinic to then have a really poor experience." She suggested considering every touchpoint, right from the awareness stage to post-treatment engagement.
Another standout idea is adding personalised touches. Kendall pointed out a creative example: When one of her patients walked into her treatment room, there was a touch of personalisation. It said, 'Welcome back Natasha. This is your ritual space prepared with love.' Small gestures like these can make a significant impact on client retention.
A Simple Yet Effective Framework
Kendall introduced a straightforward framework for developing your marketing strategy:
- Identify Your Business Goals: Take 30 minutes - an hour a day to understand what your goals are or what are the metrics within your business that you are trying to improve on
- Choose Focuses for the Quarter: Pick two focuses, one to two maximum for every quarter
- Promotional Offers: Always distinguish between always-on offers and seasonal promotions
- Creative Implementation: Think of unique ways of carrying out activities that are engaging, effective, and different
Local Area Marketing and Referrals
"Local area marketing is one of my favorite strategies to implement because you can really see the results," Kendall said. Partnering with local businesses like gyms or real estate agents for mutual promotions can bring in significant leads.
Regarding referrals, Kendall highlighted, "Every clinic that I've ever worked with, the number one referral... most of them are referred from a family or friend." So why not capitalise on it with creative and enticing refer-a-friend programs?
The Power of Feedback
Client feedback is a great insight into your business that many clinics fail to utilise effectively. Kendall suggested a simple yet powerful approach: "Create a really simple basic short survey where you ask a handful of your loyal customers or patients to complete it." This feedback can highlight areas of improvement and amplify what’s already working.
Consistency in brand messaging, client experience, and promotional strategies ties all these elements together, creating a coherent and engaging brand presence. As Kendall concluded, "It’s about making marketing less scary and a lot more accessible to business owners who want to implement it themselves."
Ready to take your clinic’s marketing to the next level? Chat with our team today!

Injecting Innovation into the Cosmetic Industry
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The content of this blog is designed and intended for the education of medical professionals
Welcome to a new era of aesthetic enhancements.
In an exciting training session exclusive to our Fresh members, we witnessed the thrilling launch of an exciting new product in the world of aesthetics, e.p.t.q.®, (Efficacy, Purity, Technology, and Quality) - a range of dermal fillers with an undeniable potential to revolutionize the treatment landscape, nurtured to perfection by the globally acclaimed Xytide.
We heard firsthand from Troy Guthrie, the Managing Director of Xytide, and Dr Jenny Kimmons, a renowned cosmetic doctor with nearly two decades of experience, who provided invaluable insights into the product.
The industry-shifting filler was born in South Korea, home to some of the most advanced aesthetic medical treatments. Today, South Korea is recognised as a world leader in both injectable treatments and innovative devices, and e.p.t.q® fits seamlessly into this narrative.
What makes e.p.t.q® stand out?
e.p.t.q® uses a unique technology that sets it apart from conventional HA fillers. It caters to an increasing number of clients seeking treatments for high-risk areas like the forehead, nose, and tear troughs – areas often considered tougher to treat.
What separates this technology from other fillers is its patented nine-step manufacturing process, and its CM technology, which guarantees a secure and pure environment. This technology gives an edge to e.pt.q in terms of resilience to tissue, the ability to remain cohesive after injection, and a robust safety profile - an aspect that has been boosted by considerable overseas experience and several clinical papers.
Case Studies

Drawing on Dr Jenny’s training session, some of the outcomes achieved using e.p.t.q so far are:
Patient one: A mature patient with lip lines and less volume was treated with S 100. The fillers were used to improve the volume in her lips and enhance the peri-oral area evenly.
Patient two: A younger patient had asymmetry in her lips corrected by injecting S 300. The patient retained her youthful look with balanced lips.
Patient three: A woman with a dramatic loss of cheek volume received a combination of S 500 and S 300 to lift her facial structure and enhance her appearance.
e.p.t.q® fillers offer strong projection using less product, which yes, means you get more bang for your buck! The incorporation of hyaluronic acid in the e.p.t.q® range enhances longevity, lasting up to 12 months in some patients, the benefit of which is explored in: Emerging Trends in Cosmetic Treatments: Longer-Lasting Hyaluronic Acid Products.
It is an excellent choice not just for lips and cheeks, but also for injecting into high-risk areas due to its improved safety profile and reversibility using Hyaluronidase.
e.p.t.q® represents a significant evolution in the field of cosmetic medicine, offering aesthetic practitioners versatility in their treatment options that deliver top-notch results.
The decision to launch e.p.t.q® exclusively with Fresh Clinics highlights our commitment to delivering high-quality, exclusive products to our Fresh Members. At Fresh Clinics, we pride ourselves on providing our strong community of Nurses with access to the best education and upskilling in the industry.
Not a Fresh Clinics member yet? Reach out to our team today, call us, or schedule a time to chat below to discuss how to become a Fresh Clinics member and take advantage of Fresh initiatives today.


