Questions?
We’re glad you asked

  • What experience do I need to join/before joining?

    Whatever your experience, we’re here to help you thrive. Registered nurses, dermal therapists, doctors, physician assistants and dentists are welcome to apply. All you need is 12 months of injectables experience or a swift session at Fresh BootCamp. Then, our onboarding team will complete Certification and skills checks – ensuring you get the right assessments and access to our upcoming training programs.

  • Can I be part of the community groups?

    Yes, once you’re set up – it’s time to get social. Your invite to our private WhatsApp groups will arrive shortly after you've registered. Regularly sharing industry insights, tips, trends and event updates, our exclusive connect groups are the perfect place to make new friends and expand your network.

  • How do I order stock/consumables through Fresh Clinics?

    Get the best brands - at the best prices- in the Fresh Store. Once you’re in our system, you can use our software to sort all your stock needs. All you need to do is nominate supplier accounts with your Account Manager and you’re IN. In our Fresh Store, our premium products, stock and consumables are yours for the picking!

  • What are the benefits of using an all-in-one clinic management platform?

    Clinics using multiple systems or spreadsheets often deal with double-entry and higher risk of errors, as well as potential compliance issues. An all-in-one platform reduces mistakes, saves time, and helps you identify trends or inconsistencies in patient data, as well as helping you stay compliant.

  • What training and support does Fresh Clinics offer for using their software?

    We offer comprehensive support including expert-led training sessions, ongoing access to our dedicated support team, and access to an online community of industry professionals.

  • How can software help in managing patient records and treatment plans?

    Our software provides easy access to patient notes and smart documentation. It securely stores records, consent forms, and treatment plans in one location, giving staff fast access to accurate treatment information.

  • What features should I look for in cosmetic clinic management software?

    You’ll want a connected system that allows you to manage all parts of your aesthetic clinic in one place. This includes secure document storage for patient records, and consent forms; in-app video telehealth for prescribing and support; a digitised drugbook for compliance and product tracking; automated aftercare messages; inventory tools; a built-in product ordering system; and business reporting such as client numbers and treatment trends.

  • Can I schedule a demo or consultation to learn more about Fresh Clinics' software?

    Yes. When you contact the team, request a demo and they will arrange one for you.

  • Does Fresh Clinics handle multi-location cosmetic clinic reporting?

    Yes. The software allows users to switch between multiple clinic locations.

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